Frequently Asked Questions
Everything you need to know about your LÉA Jewels experience.
What materials are used in LÉA Jewels pieces?
Our collections are crafted from high-quality 14k and 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Do you offer a warranty on your jewelry?
Yes, every LÉA Jewels purchase includes a 12-month warranty covering any manufacturing defects. This does not cover accidental damage or natural wear and tear.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean gently with a soft microfiber cloth.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.